We source our electric fireplaces from Dimplex: the leader in electric fireplace innovation for over 25 years. Dimplex offers quality products that consistently wow us with their safety, beautiful design, and realistic flame effect.
Dimplex provides a trilingual customer service staff to assist should you have any issues once you receive your product. Click here for their contact page.
Revillusion is Dimplex’s newest electric fireplace log technology. Revillusion combines Dimplex’s patented flame effect with a see-through panel. This allows the flames to dance in the middle of (not behind) the logs.
The panel is slightly frosted so it’s not reflective, but it’s still clear enough that you can see all the way through to the back of the fireplace with their Thru-View design.